Coaching for Success

1 Day

This workshop aims to provide participants with an understanding of the benefits, limitations and application in the workplace of coaching as a management tool aimed at bringing about improved performance, a change in attitude or enhanced capability. The client has the option, on this course, to use professional actor/facilitators to provide participants with real-life coaching experiences. 

When run in-house, we ask our clients to work with us in preparing suitable case study scenarios for use during the practical role-play sessions to ensure the examples we use are relevant to each client's business environment. 

Workshop Objectives:

On completion of the workshop, participants will be able to:

  • Define coaching and explain the difference between coaching and similar performance enhancing interventions
  • Describe when it is appropriate and possible to use coaching effectively and when it is not
  • Explain the benefits of coaching for the individual and the organisation
  • Explain the coaching process and the relationship between the coachee and the coach throughout the process
  • Explain the importance of understanding the coachee’s preferred learning style, personality and personal drivers in helping them enhance their performance
  • Describe and effectively utilise the skills associated with being an effective coach
  • Demonstrate the application of coaching skills in the workplace. 

Workshop Content:

  • What is coaching?
  • Coaching in comparison to similar interventions
  • Coaching skills
    • Establishing rapport and trust
    • Showing empathy
    • Questioning
    • Listening
    • Reframing
    • Giving feedback
    • Transactional analysis 

  • The coaching process
    • Establishing the contract
    • Identifying improvement opportunities
    • Identifying options
    • Setting objectives
    • Reviewing outcomes
  • The GROW Coaching Model
    • The four stages
    • Questions to ask at each stage
  • Coaching Practice
    • Practice
    • Feedback
  • Learning Review

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